Privacy Policy

1. Introduction

PortHill, developed and operated by PortHill Trading Co., Ltd. (安庆舱岗商贸有限公司), a company registered at 304, Building 5, Haoyun Xincun, Yicheng Road, Yingjiang District, Anqing 246000, China, is committed to safeguarding the privacy of every individual who interacts with our website at https://www.porthill.lat, our software platforms, and our computer systems design and related services. This Privacy Policy explains in clear and transparent terms what personal data we collect, why we collect it, how we use it, and the rights you possess regarding your information.

We recognize that privacy is a foundational right and we treat the protection of personal data as a core business responsibility. By using the PortHill website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision described herein, you should refrain from using our website and services. This policy applies to all individuals — including prospective clients, active customers, website visitors, job applicants, and business partners — whose personal data we may process in the course of our operations.

PortHill Trading Co., Ltd. acts as the data controller for the personal information described in this policy unless we specifically notify you otherwise. We have designated a data protection contact point reachable at help@porthill.lat who can address any inquiries or concerns related to this Privacy Policy. We encourage you to read this document in its entirety and to contact us should any provision require clarification.

2. Information We Collect

PortHill collects several categories of information, each serving a distinct and legitimate purpose. We gather only the data that is necessary to deliver, improve, and secure our services. The information we collect can be broadly organized into the categories described in the subsections that follow.

2.1 Information You Provide Directly

When you fill out a contact form on our website, request a service quote, subscribe to our newsletter, register for an account, participate in a survey, or communicate with us via email or telephone, you may voluntarily provide us with personal data. This category includes your full name, company name, job title, email address, postal address, telephone number, and any other details you choose to include in your message. We use this information to respond to your inquiries, deliver the services you request, send you relevant communications, and maintain our business relationship with you.

If you apply for a position at PortHill, we may additionally collect your curriculum vitae, cover letter, employment history, educational background, professional certifications, and references. This information is used exclusively for recruitment purposes and is retained only for as long as necessary to complete the hiring process and comply with applicable legal obligations.

2.2 Information Collected Automatically

When you visit the PortHill website, certain technical information is collected automatically through standard web server logs, cookies, and similar tracking technologies. This automatically gathered data includes your Internet Protocol (IP) address, browser type and version, operating system, referring and exit pages, date and time stamps, pages viewed, time spent on pages, clickstream data, and other diagnostic information. This data helps us understand how visitors interact with our website, diagnose technical issues, prevent fraud, and improve the overall user experience.

We also collect device-level information such as screen resolution, device type, and approximate geographic location inferred from your IP address. This information is aggregated and anonymized wherever possible and is never used to identify individual users unless combined with other personal data for a specific lawful purpose such as fraud detection or security incident investigation.

2.3 Information from Third Parties

PortHill may receive personal data about you from third-party sources, including business partners, analytics providers, advertising networks, social media platforms, and publicly available databases. For example, if you interact with PortHill content on a social media platform, we may receive aggregated demographic and interest data from that platform in accordance with its own privacy policy. We may also obtain contact information from industry directories or trade show organizers when you have consented to such sharing.

In the context of business-to-business relationships, we may receive professional contact details from your employer or a referring partner who has engaged our services. We treat all third-party data with the same level of care and protection as data collected directly, and we verify that our third-party sources have a lawful basis for sharing such information with us.

2.4 Payment and Transaction Information

When you purchase services from PortHill, we collect transaction-related data necessary to process your payment and fulfill our contractual obligations. This includes billing address, service selections, purchase history, invoice details, and payment method identifiers. Full credit card numbers, bank account credentials, and other sensitive payment details are not stored on our servers; instead, they are processed directly by our PCI-compliant payment processors, who are contractually bound to protect your financial data in accordance with industry standards.

2.5 Communication Records

We maintain records of all communications between you and PortHill, including emails, live chat transcripts, telephone call logs, and support ticket histories. These records enable us to provide consistent and high-quality customer support, resolve disputes, train our staff, and demonstrate compliance with our legal obligations. Call recordings, where applicable, are always preceded by a clear notification and your opportunity to consent or decline.

3. How We Use Your Information

PortHill uses the personal data we collect for a range of carefully defined purposes, all of which are anchored in a lawful basis as described in Section 4 of this policy. We do not use your information for purposes that are incompatible with those disclosed at the time of collection without first obtaining your explicit consent where required by law. The primary uses of your personal data are outlined below.

We use your information to provide, maintain, and improve our computer systems design and related services. This includes processing your service requests, delivering project deliverables, managing client accounts, providing customer support, and communicating with you about your projects. We also use your information to personalize your experience on our website, such as by remembering your preferences and tailoring content to your interests.

Administrative purposes form another significant category of use. We rely on personal data to send transactional communications — such as order confirmations, invoice notifications, policy updates, and security alerts — that are essential to the performance of our contractual relationship with you. Additionally, we use aggregated and anonymized data for business analytics, capacity planning, service optimization, and strategic decision-making.

Marketing communications are sent only where we have obtained your consent or where permitted by applicable law for existing business relationships. You may opt out of promotional emails at any time by clicking the unsubscribe link in any such message or by contacting us directly at help@porthill.lat. Even after opting out of marketing, you will continue to receive service-related communications necessary for the ongoing operation of your account.

Security and fraud prevention constitute a critical use of your data. We monitor network traffic, analyze access patterns, and employ automated detection systems to identify and mitigate malicious activity, unauthorized access attempts, and other threats to the integrity of our systems and your data. In the event of a security incident, we may use personal data to investigate, respond to, and remediate the situation in compliance with applicable breach notification laws.

4. Legal Bases for Processing

PortHill processes personal data only when we have a valid legal basis to do so. The specific legal basis depends on the nature of the data, the purpose of processing, and the jurisdiction in which you reside. For individuals located in the European Economic Area, the United Kingdom, or other jurisdictions with similar data protection frameworks, our processing activities are grounded in the following legal bases.

Contractual necessity is the primary basis when we process your data to enter into or perform a contract with you — for example, to deliver services you have purchased, to process payments, or to provide customer support related to those services. Without this data, we would be unable to fulfill our contractual obligations to you.

Legitimate interests serve as the basis for processing activities that are reasonably expected by you and that do not override your fundamental rights and freedoms. These include improving our website and services, conducting business analytics, preventing fraud, securing our network infrastructure, and sending direct marketing communications to existing business clients where permitted by law. You have the right to object to processing based on legitimate interests at any time by contacting us.

Consent is the legal basis we rely on for certain processing activities, such as sending electronic marketing communications to individuals who are not existing clients, placing non-essential cookies on your device, or processing sensitive categories of personal data. Where consent is the basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.

Legal obligation serves as the basis when we must process your data to comply with applicable laws and regulations, including tax laws, anti-money laundering requirements, court orders, and data protection legislation. We may also process data to establish, exercise, or defend legal claims.

5. Data Sharing and Disclosure

PortHill does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the limited circumstances described below and always subject to appropriate contractual safeguards designed to protect your privacy.

Service providers and business partners who perform functions on our behalf — such as cloud hosting, payment processing, email delivery, customer relationship management, analytics, and IT support — may receive access to personal data as necessary to perform their designated functions. These third parties are bound by written data processing agreements that require them to process your data only on our documented instructions, implement appropriate security measures, and comply with all applicable data protection laws.

Corporate transactions, including mergers, acquisitions, reorganizations, or asset sales, may involve the transfer of personal data to a successor entity. In such events, we will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy. We will also ensure that the recipient organization agrees to honor the terms of this Privacy Policy with respect to your data.

Legal and regulatory disclosures may be made when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, enforce our terms of service, prevent fraud or illegal activity, or protect the personal safety of our users, employees, or the public. Where permitted by law, we will make reasonable efforts to notify you before disclosing your data in response to a legal request.

6. Cookies and Tracking Technologies

The PortHill website uses cookies, web beacons, pixels, local storage, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. A cookie is a small text file placed on your device by your web browser at the direction of the websites you visit. Cookies may be session-based (deleted when you close your browser) or persistent (retained until they expire or are manually deleted).

6.1 Types of Cookies We Use

Strictly necessary cookies are essential for the operation of our website. They enable core functionality such as page navigation, secure login, and access to protected areas. These cookies do not require your consent and cannot be disabled through our cookie preference center, as the website would not function properly without them.

Performance and analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use these cookies to measure page visits, traffic sources, user behavior patterns, and site performance metrics. The data collected is aggregated and does not identify individual users.

Functional cookies enable enhanced features and personalization, such as remembering your language preferences, region selection, or previously viewed content. While the website can function without these cookies, disabling them may result in a less personalized experience.

Advertising and targeting cookies are used to deliver advertisements that are more relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns. These cookies may be set by third-party advertising networks with our permission and may track your browsing activity across different websites.

6.2 Managing Your Cookie Preferences

You have the right to control the use of cookies and similar technologies. Upon your first visit to the PortHill website, a cookie consent banner will be displayed, allowing you to accept or decline non-essential cookies by category. You may change your preferences at any time by visiting our cookie settings page, accessible via a link in the website footer. Additionally, most web browsers allow you to manage cookie settings through the browser preferences menu, including the ability to block all cookies, delete existing cookies, or receive alerts when cookies are being set. Please note that blocking all cookies may impair the functionality and usability of certain features on our website.

7. Data Retention

PortHill retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The specific retention period for each category of data is determined by reference to the nature of the data, the purpose of processing, our contractual obligations, and the applicable statute of limitations for potential legal claims.

Account-related data is retained for the duration of your active relationship with PortHill plus a reasonable period thereafter — typically seven years from the end of the client relationship — to comply with tax and commercial record-keeping obligations. Marketing contact details are retained until you withdraw your consent or, in the absence of consent-based processing, until the data subject objects or the data is no longer relevant for marketing purposes.

Automatically collected website usage data is generally retained in identifiable form for a period of twenty-six months, after which it is either deleted or irreversibly anonymized. Server logs used for security monitoring are typically retained for twelve months. Recruitment data for unsuccessful candidates is retained for a maximum of two years, unless the candidate requests earlier deletion or consents to a longer retention period for consideration of future opportunities.

When personal data is no longer required, we securely delete, destroy, or anonymize it using methods appropriate to the sensitivity of the data in question. Paper records are shredded; electronic records are purged using secure deletion protocols that prevent forensic recovery.

8. Data Security

PortHill implements and maintains a comprehensive information security program designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures are periodically reviewed and updated to address evolving threats and to reflect advances in security technology and best practices.

Technical safeguards include Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers, AES-256 encryption for data at rest within our storage systems, network firewalls with intrusion detection and prevention systems, regular vulnerability scanning and penetration testing conducted by independent security researchers, endpoint protection software on all company devices, and multi-factor authentication enforced for all administrative access to our production systems.

Organizational measures include rigorous access controls based on the principle of least privilege — meaning that employees and contractors are granted access only to the personal data necessary for their specific job functions. All PortHill personnel receive mandatory data protection and security awareness training upon onboarding and at least annually thereafter. We maintain a formal incident response plan that is tested through periodic tabletop exercises, and we have established procedures for promptly notifying affected individuals and supervisory authorities in the event of a personal data breach as required by applicable law.

Despite our diligent efforts, no method of electronic transmission or storage is one hundred percent secure. While we strive to protect your personal data using commercially reasonable means, we cannot guarantee absolute security. We encourage you to take precautions on your own behalf, including using strong and unique passwords for your accounts and keeping your devices and software up to date.

9. International Data Transfers

PortHill is headquartered in China, and our primary data processing activities occur on servers located within the territory of the Peoples Republic of China. However, in the course of delivering our services, we may transfer personal data to service providers, business partners, or affiliated entities located in other countries, including jurisdictions that may not provide the same level of data protection as your country of residence.

Whenever personal data is transferred internationally, PortHill ensures that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. For transfers from the European Economic Area or the United Kingdom to countries not recognized as providing an adequate level of protection, we rely on mechanisms such as the Standard Contractual Clauses as recognized by the European Commission, ts, the UK International Data Transfer Agreement, or other approved transfer frameworks. We also conduct transfer impact assessments to evaluate the legal and practical protections available in the destination country.

By using our services and providing your personal data to us, you consent to the transfer of your information to countries outside your country of residence, including China, where it will be processed in accordance with this Privacy Policy. You may request further details about the specific safeguards applied to the transfer of your data by contacting us at help@porthill.lat.

10. Privacy for Children

The PortHill website and services are not directed to, intended for, or designed to attract individuals under the age of sixteen—or such higher age of digital consent as may be prescribed by applicable local law. We do not knowingly collect, use, store, or disclose personal data from anyone under this age threshold. Computer systems design and related business services are inherently oriented toward adult professionals and business entities, and we have no commercial reason to engage with minors.

If we become aware that a child has provided us with personal data without verifiable parental consent, we will take prompt and appropriate steps to delete such information from our records. Parents or legal guardians who believe that their child has submitted personal data to PortHill should contact us immediately at help@porthill.lat. We are committed to cooperating with parents, guardians, educators, and law enforcement to protect the privacy of children in the digital environment.

We encourage parents and guardians to monitor the online activities of minors in their care and to educate them about the importance of protecting their personal information. PortHill supports the objectives of child online privacy legislation internationally and has designed its data collection practices to minimize the risk of inadvertently gathering information from minors.

11. Your Rights and Choices

Depending on your jurisdiction, you may be entitled to exercise a variety of rights regarding your personal data. PortHill is committed to honoring these rights and will respond to all valid requests within the timeframes required by applicable law — typically within thirty calendar days, extendable by a further two months for complex or numerous requests, upon prior notice to you. The rights described below are representative of those available under many data protection regimes; their precise scope may vary according to your country of residence.

11.1 Right of Access

You have the right to request confirmation as to whether PortHill processes your personal data and, where that is the case, to obtain a copy of that data along with information about the purposes of processing, the categories of data concerned, the recipients or categories of recipients to whom the data has been disclosed, the envisaged retention period, and the source of the data if it was not collected directly from you. The first copy will be provided free of charge; we may charge a reasonable fee for additional copies.

11.2 Right to Rectification

If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it. We encourage you to keep your information current and to notify us promptly of any changes so that we can maintain accurate records. We will communicate any rectification to each recipient to whom the data has been disclosed, unless this proves impossible or involves disproportionate effort.

11.3 Right to Erasure

Also known as the right to be forgotten, this right allows you to request the deletion of your personal data where one of the following grounds applies: the data is no longer necessary for the purposes for which it was collected, you withdraw consent and there is no other legal ground for processing, you object to processing and there are no overriding legitimate interests, the data has been unlawfully processed, or deletion is required by law. This right is not absolute and may be limited by our obligations to retain data for legal, regulatory, or legitimate business purposes.

11.4 Right to Restriction of Processing

You may request that we temporarily restrict the processing of your personal data where you contest the accuracy of the data, the processing is unlawful but you oppose erasure, we no longer need the data but you require it for the establishment of legal claims, or you have objected to processing pending verification of our legitimate grounds. During the restriction period, the data will be stored but not otherwise processed without your consent or for legal claims.

11.5 Right to Data Portability

Where processing is based on your consent or on a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have that data transmitted directly to another controller where technically feasible. This right applies to data you have actively and knowingly provided to us and does not extend to derived or inferred data.

11.6 Right to Object

You have the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling related to such marketing. You also have the right to object to processing based on our legitimate interests, on grounds relating to your particular situation. Upon receiving a valid objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms or the processing is necessary for legal claims.

11.7 Rights Related to Automated Decision-Making

PortHill does not engage in automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you. Should this change in the future, we will update this policy, inform you, and implement safeguards required by law, including the right to obtain human intervention, express your point of view, and contest the decision.

11.8 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent will not affect processing carried out on other lawful bases, such as contractual necessity or legal obligation.

11.9 Right to Lodge a Complaint

If you believe that PortHill has infringed your data protection rights, you have the right to lodge a complaint with the supervisory authority in your country of residence, your place of work, or the place of the alleged infringement. We would, however, appreciate the opportunity to address your concerns directly and encourage you to contact us at help@porthill.lat in the first instance.

11.10 Exercising Your Rights

To exercise any of the rights described above, please submit a written request to help@porthill.lat or by mail to our registered office: PortHill Trading Co., Ltd., 304, Building 5, Haoyun Xincun, Yicheng Road, Yingjiang District, Anqing 246000, China. For identity verification purposes, we may request additional information to confirm your identity before processing your request. We will acknowledge receipt of your request promptly and keep you informed of its progress.

12. Third-Party Links and Services

The PortHill website may contain hyperlinks to websites, plug-ins, applications, and services operated by third parties over which we exercise no control. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. PortHill is not responsible for the privacy practices, content, or security of any third-party websites or services.

When you navigate from the PortHill website to a third-party destination, we encourage you to review the privacy policy and terms of use applicable to that website before providing any personal data. The inclusion of a link on our website does not constitute an endorsement of the linked site, its operator, or its practices. If you have concerns about a third-party service accessible through our website, we invite you to contact us so that we may investigate and take appropriate action.

Our website may also integrate social media features, such as share buttons or embedded content from platforms like LinkedIn, Twitter, and YouTube. These features may collect your IP address, set cookies, and otherwise interact with your browser in ways governed by the privacy policies of the respective social media providers. Your interactions with these features are between you and the social media provider, and PortHill assumes no responsibility for the data collection or processing activities of such providers.

13. Changes to This Privacy Policy

PortHill reserves the right to update, amend, or modify this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or operational requirements. When we make material changes, we will notify you by prominently posting a notice on our website for at least thirty days before the changes take effect and, where appropriate, by sending you a direct notification via email.

The date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your privacy. Your continued use of the PortHill website and services after the effective date of a revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the changes, you should discontinue the use of our website and services and contact us to request deletion of your personal data, subject to applicable legal retention requirements.

We maintain an archive of previous versions of this Privacy Policy, which are available upon request by contacting help@porthill.lat. This archive serves as a transparent record of our evolving privacy commitments and may be useful for legal or compliance purposes.

14. Contact Information

PortHill Trading Co., Ltd. welcomes your questions, comments, and concerns regarding this Privacy Policy and our data protection practices. Our dedicated privacy team is available to assist you with any inquiry, from general questions about our approach to privacy to specific requests regarding your personal data.

You may reach us through any of the following channels:

• Email: help@porthill.lat
• Telephone: +1 (689) 888-6822
• Postal Address: PortHill Trading Co., Ltd., 304, Building 5, Haoyun Xincun, Yicheng Road, Yingjiang District, Anqing 246000, China
• Website: https://www.porthill.lat

We strive to respond to all privacy-related inquiries within three business days. For formal data subject requests, we will acknowledge receipt within five business days and provide a substantive response within the statutory deadline. If you are not satisfied with our response, you have the right to escalate your concern to the appropriate data protection supervisory authority as described in Section 11 of this policy.